Cash on Delivery (COD)
Cash on Delivery (COD) is a payment option for the convenience of online shopping for customers. This service is available on certain E-Commerce platforms and TIKI partners, allowing customers to make payment when the TIKI courier delivers the ordered items upon receipt.
COD is the right solution for customers who want to shop online without making upfront payments. With this service, customers can ensure the quality and suitability of the items before making the payment.
Online shopping becomes safer and more convenient with COD, as payment is made directly to the courier when the customer receives the ordered package. There is no need to hassle with transfers or prior payments; customers only need to prepare the cash amount according to the order.
With Cash on Delivery (COD), online shopping becomes easier and more reliable. Don't hesitate to choose this service on certain E-Commerce platforms and TIKI partners.
Enjoy the convenience of shopping and flexible payment with Cash on Delivery (COD).
TIKI Drive Thru
TIKI's revolutionary package delivery sales outlet provides convenience without having to leave your vehicle. TIKI is the pioneer in this service, allowing customers to quickly and conveniently send packages or documents without having to get out of their vehicles. TIKI Drive Thru outlets operate 24/7, enabling customers to experience efficient and time-saving package deliveries.
Enjoy a more efficient and time-saving package-sending experience with TIKI DRIVE THRU
At select locations such as:
- TIKI Pemuda - Jalan Raya Pemuda 710-711 Rawamangun, East Jakarta
- TIKI Warung Buncit - Jalan Buncit Raya No.29, South Jakarta
- TIKI Warung Jati – (TBA)
- TIKI Pekanbaru - Jalan ...
Customers can easily handle their package deliveries without being bound by regular operational hours. TIKI's reliable and trained team is ready to provide the best service to customers. With TIKI DRIVE THRU - 24 Hours, there is no more worry about limited time to send packages. Everything is done quickly, conveniently, and securely. Trust your package deliveries to TIKI, the forefront of service innovation.
E-Signature
E-Signature service is an advanced solution for timely package receipt by the recipient. With this service, customers can easily and securely sign packages through a digital signature, directly upon package receipt.
TIKI e-signature service allows customers to avoid the time-consuming process of physical signatures, saving time and ensuring more efficient package deliveries.
For recipients, the process of digital signature can be done quickly and accurately on electronic devices, such as smartphones or tablets. This digital signature is considered valid and ensures the authenticity of the package receipt.
Security is TIKI's top priority, and the E-Signature is designed with a secure and reliable system. Each digital signature is recorded meticulously to ensure transparent and accurate transactions.
With the digital signature service, customers can experience a more modern, fast, and convenient package delivery experience. Be part of TIKI's smart customers and enjoy the ease of digital signature when receiving packages.
Email Notifications
Email Notification service is a practical solution to provide informative email notifications to senders/receivers. With this service, senders/receivers will receive email notifications when the package is about to be delivered and when the package has been received.
TIKI understands the importance of receiving timely information about package delivery. Therefore, TIKI provides email notification facilities to provide customers with ease and convenience in tracking the delivery status.
For senders, customers will be notified via email when the package they sent is ready for delivery. Customers will receive information about the tracking number, estimated delivery time, and other important details to keep them informed.
Meanwhile, receivers will also receive email notifications informing them when the package has arrived and is ready for pickup. This allows customers to take the next steps in the package acceptance process promptly.
TIKI email notification service is designed to provide ease of communication to customers and ensure that they stay connected with the status of their package delivery.
JEMPOL
JEMPOL (Jemput Online) - Easy Package Pickup at Your Fingertips. It is a revolutionary app-based service specially designed to facilitate package pickups for FREE, without any minimum weight restrictions anywhere. Shipping experience becomes more practical and efficient with JEMPOL.
Key Features of JEMPOL:
- Free Pickup: No more worries about package pickup costs. JEMPOL provides a completely free pickup service to ensure customers' items reach their destination economically and affordably.
- Location Flexibility: No matter where customers are, JEMPOL is ready to serve package pickups from the customer's current address to their intended destination. Customers are free to choose pickup locations as they desire.
- No Minimum Weight: There is no minimum weight limit for using JEMPOL's services. Regardless of the package weight, we will gladly pick it up.
- Easy Payment: Shipping fees can be paid directly through the TIKI Application with various payment channels. This payment convenience offers flexibility and comfort in transactions.
- Guaranteed Security: Customer package security is our priority. JEMPOL is supported by advanced security systems and trained couriers, ensuring customers can feel confident that their packages will arrive safely and on time.
With JEMPOL, the package pickup process becomes simpler and hassle-free.
Insurance Service
A protection solution for customers' packages that enhances security during shipment. With the insurance service, TIKI customers can send their packages with greater peace of mind, knowing that their packages will be well protected throughout the delivery process.
TIKI understands the importance of security in every package delivery, and that's why TIKI provides reliable and trustworthy insurance services. By choosing the insurance service, customers can add an extra layer of protection to safeguard their packages from the risks of loss, damage, or other unforeseen events.
TIKI's experienced team will be ready to assist customers with the best service, explaining all the details and benefits of the insurance service. Thus, customers can make informed decisions and send their packages with full confidence.
Do not hesitate to choose the insurance service and enjoy package delivery with peace of mind. Trust your package deliveries to TIKI, the delivery partner that always prioritizes security and customer satisfaction.
SOBATIKI
Loyalty program specifically designed for TIKI loyal customers across Indonesia. By becoming a SOBATIKI member, customers can enjoy various benefits.
The SOBATIKI membership program is designed to appreciate the support and trust of TIKI's loyal customers. As a SOBATIKI member, customers will experience various special benefits, including:
- Coin Accumulation: Every time customers make transactions worth IDR 10,000 and its multiples at TIKI's sales outlets across Indonesia, they will receive 200 reward coins. These coins will help customers accumulate more value and add to their special privileges as SOBATIKI members.
- Priority Service: As a SOBATIKI member, customers will receive priority in TIKI's delivery services. TIKI will ensure that customers' packages receive special attention for faster and more efficient deliveries.
- Discount Offers: During promotional periods, SOBATIKI members will have the opportunity to receive special discounts. Enjoy various attractive discounts for shipping customers' packages.
- Exciting Prize Draws: In each period, TIKI holds exciting prize draws exclusively for SOBATIKI members. Don't miss the chance to win attractive and special prizes.
- Coin Redemption: The accumulated coins can be redeemed for various benefits, such as free shipping, digital vouchers from TIKI's partners, and attractive prizes from the year-end draw.
Registration as a SOBATIKI member is completely FREE and has no monthly fees. This program is TIKI's way of showing appreciation to customers for their support and trust in TIKI.
Be part of the SOBATIKI family and enjoy exclusive benefits and convenience in package delivery. Thank you for being a loyal TIKI customer.
TIKI Application
The Best Solution for Easier Access to All TIKI Services.
With the TIKI Application, Customers can enjoy incredible convenience in using TIKI delivery services, all within their grasp. TIKI Application provides a faster, easier, and more practical transaction experience for your delivery needs. Now, there's no need to search for branch addresses or contact the call center, all TIKI services can be easily accessed through this app.
From tracking shipments, and checking rates, to scheduling package pickups, customers can do it all quickly through the TIKI Application. TIKI customers' access is further enhanced with timely notifications, making it easy to keep track of delivery progress.
With the TIKI Application, sending and receiving your packages becomes simpler and more efficient. Our reliable customer service is always ready to assist, ensuring customers can rely on TIKI with confidence for all their delivery needs.
Let’s, embrace comfort and convenience in package delivery with the TIKI Application. Download the TIKI app now from the App Store or Google Play Store and enjoy the best TIKI experience.
Packaging
To enhance the convenience and security of customer shipments, TIKI provides special packaging services to ensure that customers' packages are sent in a better and safer condition.
Customers can take advantage of this service by informing TIKI staff during the shipping process. TIKI staff will be more than happy to assist customers in choosing the appropriate packaging option based on their needs and the type of items they are sending.
The packaging service is designed to ensure that customers' packages are well-protected during the shipping process. TIKI uses high-quality packaging materials and reliable packaging techniques to protect customers' items from impact or damage while in transit.
Furthermore, with proper packaging, TIKI can also help organize customers' items to make them neater and more orderly during shipping.
TIKI prioritizes customer convenience and satisfaction, which is why we provide this packaging service.
Pickup Service
The pickup service is a practical solution for sending large items using a fleet of cars or trucks. TIKI provides a special pickup service that adds convenience and security to customer shipments.
Whether customers have large or heavy items that are difficult to transport, there's no need to worry anymore. With the pickup service, customers can easily schedule a pickup of their items from their address.
The TIKI team will arrive with a suitable car or truck according to the customer's shipment needs. All pickup processes will be carried out carefully and professionally, ensuring that the customer's items are transported safely and on time.
The pickup service is specifically designed to provide convenience for customers in sending their items. There's no need to hassle with transporting large items to TIKI sales points, as TIKI will come directly to pick them up. TIKI prioritizes customer convenience and satisfaction, and that's why the pickup service is available to meet customer needs.
Realtime Tracking
Service provides the convenience of checking shipment status directly and accurately. With this feature, TIKI customers can easily track their packages real-time positions through the 'package tracking' feature in the TIKI Application or by calling TIKI's hotline at 1500125.
No more worries or anxieties about the whereabouts of your shipment. With real-time tracking, customers can quickly access the latest updates on their package's position and delivery progress anytime and anywhere.
TIKI's friendly and professional customer service team is ready to serve customers well, providing accurate information and assisting with any inquiries related to the shipment status.
With real-time tracking, customers have full control over their package deliveries. Enjoy the ease and convenience of TIKI's services and ensure your packages arrive on time and without worries.
24-Hour Sales Outlets
Welcome to TIKI's 24-hour sales outlets, the reliable solution for your shipping needs without time restrictions. TIKI has sales outlets that are open 24/7 in major cities across Indonesia, allowing customers to easily access TIKI services whenever they need them.
No need to worry about limited time to send packages. With the 24-hour sales outlets, customers have the flexibility to manage their shipments both during the day and at night, even in emergencies. TIKI's professional and experienced staff will be ready to assist customers warmly and efficiently, ensuring that every shipment is processed quickly and safely.
Visit TIKI's 24-hour sales outlets in major cities and enjoy the convenience of shipping without being bound by regular working hours. TIKI is ready to provide the best service to customers at any time.
SMS Notifications
SMS Notification service is an efficient solution to provide informative SMS notifications to senders and receivers. With this service, senders and receivers will receive SMS notifications when the package is about to be delivered and when the package has been received.
TIKI understands the importance of receiving accurate and timely information about package delivery. Therefore, TIKI provides SMS notification services to ensure that customers are always connected with the delivery status.
As a sender, customers will receive SMS notifications informing them when the package they sent will be delivered. The SMS will include the tracking number, estimated delivery time, and other important information, making it easy for customers to monitor the delivery.
Meanwhile, as a receiver, customers will also receive SMS notifications when the package has arrived. The SMS notification service is designed to provide ease of communication and ensure that customers stay informed about the status of their package delivery.
