Making TIKI as one of the best companies in shipping and logistics services by serving the needs and interests of customers optimally so that it is known in Indonesia and internationally.
Work hard in a professional, honest, responsible manner with full confidence and high dedication to always be the best.
Can be trusted in carrying out duties honestly and responsibly.
Delivering and receiving information in order to equalize perceptions.
Seriousness in implementing the agreement.
Mutual respectful interaction to achieve company goals.
Accept the difference for improvement.
TIKI is a leading shipping service company in Indonesia, established for the first time in Jakarta in 1970. Until now, TIKI has an operational network covering 65 major cities in Indonesia, supported by more than 500 representative offices, more than 3700 outlets and more than 6,000 employees throughout Indonesia.
TIKI's products and services have been recognized and won various awards including Superbrands Indonesia 2017 from Superbrands Indonesia, Netizen Courier Service Choice 2017 from Warta Ekonomi Magazine, Top Brand Award from Frontier and Marketing Magazine, Service Quality Award 2016 from Service Excellence, First in Indonesia TIKI Self Service Machine from Tras n Co, Indonesia Digital Popular Brand Award 2016 from Tras n Co, Indonesia E-Commerce Brand Award 2016, Indonesia Wow Brand 2015 from Markplus, and Indonesia Most Favorite Women Brand 2015 from MarkPlus.
In 2018, TIKI was again trusted to win awards including the "Indonesia Business Development Award 2018" category "The Best Freight Forwarding Company in Service and Customer Satisfaction of the Year 2018" by the Indonesia Development Achievement Foundation, in October 2018; Top Brand Category: Courier Service "in recognition of outstanding achievement in building the top brand"; SQ Category: Courier "For achieving excellent total service quality satisfaction based on customer perception survey SQIndex 2018".
TIKI believes that the existence of its business is inseparable from the support and trust of the community. TIKI strongly supports MSMEs in Indonesia and helps develop the capabilities of business people by sharing experiences related to distribution system management. TIKI collaborates with partner agencies and the marketplace to provide provision for MSMEs. TIKI is committed to carrying out corporate responsibility which is focused on two areas, namely education and the social sector.