Cash on Delivery (COD)
Cash on Delivery (COD) is a convenient payment option for online shoppers. Available on select e-commerce platforms and TIKI partners, this service allows customers to pay when the TIKI courier delivers the ordered items.
COD is ideal for customers who prefer not to make upfront payments. It ensures that customers can inspect the items for quality and suitability before paying.
With COD, online shopping is safer and more convenient, as payment is made directly to the courier upon delivery. No need for transfers or prior payments—simply have the cash ready.
Enjoy a hassle-free and flexible shopping experience with Cash on Delivery (COD) on select e-commerce platforms and TIKI partners.
TIKI Drive Thru
TIKI offers the Drive-Thru package delivery service, allowing customers to easily send packages or documents without leaving their vehicle. Our Drive-Thru outlets are open 24/7, offering efficient, time-saving service at your convenience.
Enjoy a faster, hassle-free package-sending experience with TIKI Drive-Thru.
Available at select locations, including:
- TIKI Pemuda - Jalan Raya Pemuda 710-711 Rawamangun, East Jakarta
- TIKI Warung Buncit - Jalan Buncit Raya No. 29, South Jakarta
- TIKI Warung Jati - (TBA)
- TIKI Pekanbaru
With TIKI Drive-Thru, you can send packages anytime, without the constraints of regular business hours. Our trained team ensures quick, secure, and reliable service every time.
Trust TIKI for all your package deliveries, the leader in service innovation.
E-Signature
TIKI's E-Signature service offers a streamlined solution for package receipt, allowing customers to securely sign for packages digitally upon delivery.
This service eliminates the time-consuming process of physical signatures, enabling faster and more efficient deliveries. Recipients can sign quickly and accurately using their smartphones or tablets. The digital signature is valid and ensures the authenticity of the package receipt.
With security as a top priority, TIKI's E-Signature service is backed by a secure system that records each signature for transparent and accurate transactions.
Enjoy a modern, fast, and convenient delivery experience with TIKI's E-Signature service.
Email Notifications
TIKI's Email Notification service provides senders and receivers with timely updates on package delivery. With this service, customers are notified via email when the package is about to be delivered and when it has been received.
TIKI understands the importance of staying informed, so we offer email notifications to keep customers updated on the delivery status.
For senders: Receive email updates with tracking information, estimated delivery time, and other key details when the package is ready for delivery.
For receivers: Get notified when the package arrives and is ready for pickup, ensuring a prompt response.
TIKI's Email Notification service makes tracking and communication easy, ensuring customers are always in the loop about their package status.
JEMPOL
JEMPOL (Jemput Online) - Easy Package Pickup at Your Fingertips
A revolutionary app-based service that offers free package pickups with no minimum weight limit, making your shipping experience practical and efficient.
Key Features of JEMPOL:
- Free Pickup: Enjoy free package pickups with no added costs, ensuring an economical and affordable shipping experience.
- Location Flexibility: Choose your pickup location, no matter where you are.
- No Minimum Weight: JEMPOL picks up packages of any weight, with no minimum restrictions.
- Easy Payment: Pay shipping fees directly through the TIKI app with various convenient payment options.
- Guaranteed Security: Advanced security systems and trained couriers ensure your packages are safe and delivered on time.
With JEMPOL, package pickup is simple, free, and
hassle-free.
Insurance Service
A protection solution that enhances security during shipment. With TIKI's insurance service, customers can send packages with greater peace of mind, knowing that their packages will be well protected throughout the delivery process.
TIKI understands the importance of security in every package delivery, and that's why TIKI provides reliable and trustworthy insurance services. By choosing the insurance service, customers can add an extra layer of protection to safeguard their packages from the risks of loss, damage, or other unforeseen events.
TIKI's experienced team will be ready to assist customers with the best service, explaining all the details and benefits of the insurance service. Thus, customers can make informed decisions and send their packages with full confidence.
Do not hesitate to choose the insurance service and enjoy package delivery with peace of mind. Trust your package deliveries to TIKI, the delivery partner that always prioritizes security and customer satisfaction.
SOBATIKI
Loyalty program designed to reward our loyal customers across Indonesia. By becoming a SOBATIKI member, customers can enjoy a range of exclusive benefits.
Key Benefits of SOBATIKI Membership:
- Coin Accumulation: Earn 200 reward coins for every IDR 10,000 transaction at TIKI sales outlets. Accumulate coins for more rewards and privileges.
- Priority Service: Enjoy priority delivery services for faster and more efficient shipments.
- Discount Offers: Access special discounts during promotional periods for package deliveries.
- Exciting Prize Draws: Participate in exclusive prize draws and win attractive prizes.
- Coin Redemption: Redeem accumulated coins for benefits like free shipping, digital vouchers, and exciting prizes from the year-end draw.
- Registration is completely FREE with no monthly fees. The SOBATIKI program is TIKI's way of showing appreciation for your trust and loyalty.
Join the SOBATIKI family today and enjoy exclusive benefits and enhanced convenience in your package deliveries. Thank you for being a valued TIKI customer.
TIKI Application
The Best Solution for Easier Access to All TIKI Services.
With the TIKI Application, Customers can enjoy incredible convenience in using TIKI delivery services, all within their grasp. TIKI Application provides a faster, easier, and more practical transaction experience for your delivery needs. Now, there's no need to search for branch addresses or contact the call center, all TIKI services can be easily accessed through this app.
From tracking shipments, and checking rates, to scheduling package pickups, customers can do it all quickly through the TIKI Application. TIKI customers' access is further enhanced with timely notifications, making it easy to keep track of delivery progress.
With the TIKI Application, sending and receiving your packages becomes simpler and more efficient. Our reliable customer service is always ready to assist, ensuring customers can rely on TIKI with confidence for all their delivery needs.
Let’s, embrace comfort and convenience in package delivery with the TIKI Application. Download the TIKI app now from the App Store or Google Play Store and enjoy the best TIKI experience.
Packaging
To enhance the convenience and security of shipments, TIKI offers special packaging services to ensure packages are sent safely and in optimal condition.
Customers can request this service by informing TIKI staff during the shipping process. Our team will assist in selecting the appropriate packaging based on the items being sent.
TIKI uses high-quality materials and reliable techniques to protect packages from impact or damage during transit. Proper packaging also helps keep items organized and orderly.
We prioritize customer satisfaction, which is why we offer this packaging service for added peace of mind.
Pickup Service
TIKI's Pickup Service is a convenient solution for sending large or heavy items. Whether your items are difficult to transport or require special handling, TIKI will come directly to your address for pickup.
Our team will arrive with the appropriate vehicle based on your shipment needs. The pickup process is handled professionally to ensure your items are transported safely and on time.
With TIKI's Pickup Service, there's no need to worry about transporting large items to a sales outlet. We bring the service to you, prioritizing convenience and customer satisfaction.
Realtime Tracking
TIKI's real-time tracking service provides customers with the convenience of checking their shipment status directly and accurately. Track your package's position anytime via the TIKI app or by calling our hotline at 1500125.
With real-time updates, there's no need to worry about the whereabouts of your shipment. Customers can easily access the latest delivery progress and status, anytime and anywhere.
Our friendly and professional customer service team is ready to assist with any inquiries, ensuring you receive accurate information.
Take full control of your package delivery with TIKI's real-time tracking and enjoy a hassle-free experience.
24-Hour Sales Outlets
TIKI's 24-hour sales outlets provide a reliable solution for your shipping needs, with locations open 24/7 in major cities across Indonesia. Customers can access TIKI services anytime, without time restrictions.
Whether it's during the day or night, even in emergencies, TIKI's professional staff is ready to assist, ensuring your shipments are processed quickly and safely.
Visit our 24-hour sales outlets and enjoy the convenience of flexible shipping, whenever you need it. TIKI is always here to provide the best service.
SMS Notifications
TIKI's SMS Notification service keeps senders and receivers informed with timely updates on their package status. Customers will receive SMS alerts when a package is about to be delivered and when it has been received.
TIKI ensures that senders are notified with tracking details and estimated delivery times, making it easy to monitor shipments. Receivers will also receive SMS notifications once the package arrives, providing clear communication throughout the delivery process.
Stay connected and informed with TIKI's SMS notifications for a seamless shipping experience.
